Press Email
[email protected] for news, interviews, and feature requests
Writing the subject and deadline in the same email makes it easier
11KK support and contact information in one place
If login is blocked at night, Dhaka-based users first view this 11KK support page; here contact information, help center, and media inquiries are all together
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11KK Official Press Support
A separate contact line is kept for the media team; usually a response comes within 2 to 4 working hours, and if coverage is Dhaka-based, the matter moves even faster
Media time
Monday to Saturday, from 10:00 AM to 7:00 PM
If urgent coverage, please write the press subject first
Fast response
Sending brief questions keeps answers short and clear
This helps the 11KK Help team grasp the need
Media resources and brand file
When writing a news item, the logo, screenshots, and team introductions are needed first, so these resources are neatly organized on the 11KK Contact page
Press Kit
Here brand identity, short description, and usable notes are kept
Get essential information on one page
Brand asset
Header logos, banners, and color guidelines are kept
Dhaka-based design teams can use this quickly
Executive profile
Short bio, role, and contact context meet here
This is the most useful before interviews
General contact and 11KK Help
Daily questions are mostly practical login, app launch, or account verification; this section helps
Contact information
For general questions, use [email protected]
Notes on bKash, Nagad, Rocket can be sent here
Help Center
Step-by-step solutions and short guides are here
Many people first see 11KK Login issues, then 11KK App settings
Easy steps to get help
If you have a mobile at night, everyone wants quick answers, so 11KK Support is three steps
Step 1
Write the problem and send it, along with a screenshot
This helps the team understand the context in 1 minute
Step 2
Match your 11KK contact information
Dhaka-based users often add bKash notes
Step 3
Follow the instructions when you receive a
If needed, restart the APK
Common questions about media coverage
News writers and content team usually ask the same three questions, so straightforward answers are provided in advance
How quickly do media requests get answered?
Typically 2 to 4 hours; urgent, put Press in subject
Where can I find screenshots and logos?
In the media resources section, press kit and brand assets are listed separately
Does the media team take Dhaka-based questions?
Yes, local context is also considered according to Bangladeshi readers' needs, making coverage more useful
Download 11KK App now
If you want to open an account and start work alongside contact, the APK link is the quick path to start everything here
Download 11KK APK